Privacy Policy

1. Information We Collect

A. Information You Provide Directly

• Contact Information: Name, email address, mailing address, telephone or mobile number, and other contact details you provide.
• Employment and Application Information: Resume, work history, education, professional experience, job or assignment preferences, availability, references, and other information related to employment or staffing opportunities.
• Professional and Credentialing Information: Professional licenses, certifications, skills, specialties, identification documents, work authorization information, credentialing documents, and other records reasonably required for recruiting, onboarding, compliance, or assignment placement.
• Compliance and Screening Information: Where permitted or required by law, information relating to background screening, drug screening, health screening, immunization or occupational health documentation, and other pre-employment or assignment requirements.
• Facility and Business Information: Information provided by healthcare facilities, clients, vendors, or business contacts regarding staffing needs, job requirements, contact persons, and related business communications.
• Communications: Information you provide when you contact us, respond to us, participate in recruiting or onboarding, or communicate with our recruiters, credentialing, human resources, operations, or support personnel.

B. Information Collected Automatically

• Internet Protocol (IP) address, browser type, device information, operating system, and referral source.
• Pages visited, time spent on the website, links clicked, and similar website interaction data.
• Cookie and analytics information used to operate, secure, and improve our website.

2. How We Use Your Information

• Respond to inquiries from clinicians, applicants, healthcare facilities, clients, and other business contacts.
• Recruit, evaluate, communicate with, and place candidates for employment or assignment opportunities.
• Schedule interviews, communicate application status, and coordinate recruiting activities.
• Conduct onboarding, credentialing, compliance, screening, and assignment-readiness activities.
• Communicate about job opportunities, assignments, scheduling, documents, credential expirations, onboarding requirements, and employment-related matters.
• Provide staffing services and coordinate with healthcare facilities, clients, managed service providers, vendor management systems, and other parties involved in staffing operations when appropriate.
• Operate, secure, maintain, and improve our website and services.
• Prevent fraud, protect our rights and systems, and comply with legal, regulatory, contractual, and recordkeeping obligations.

3. How We Share Information

We may disclose personal information only as reasonably necessary for legitimate recruiting, employment, staffing, operational, legal, or business purposes, including to:

• Healthcare facilities, clients, managed service providers, vendor management systems, and other organizations involved in evaluating, onboarding, credentialing, scheduling, or placing a candidate for an assignment, when appropriate.
• Service providers that support our recruiting, onboarding, credentialing, communications, information technology, website hosting, analytics, security, screening, payroll, or other business operations.
• Government agencies, regulators, courts, law enforcement, or other parties when disclosure is required or permitted by law.
• A successor or potential successor in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, subject to applicable legal requirements.

We do not sell or share mobile telephone numbers or text messaging opt-in data or consent for third-party marketing, promotional, or lead-generation purposes.

4. SMS/Text Messaging Communications and Consent

• If you provide your mobile number and consent to receive text messages from Apollo Health, we may send employment-related or staffing-related text messages.
• Messages may include application follow-up, interview scheduling and reminders, application status updates, requests for information or documents, onboarding and credentialing updates, screening or clinic appointment information, assignment-related communications, scheduling updates, employment notifications, and other communications related to your interaction with Apollo Health.
• Message frequency varies depending on your application, onboarding, assignment, employment, or business activity.
• Message and data rates may apply.
• Reply STOP to opt out of further text messages at any time.
• Reply HELP for assistance.
• Consent to receive text messages is not a condition of employment, placement, or receiving services from Apollo Health.
• Your consent to receive text messages from Apollo Health applies only to Apollo Health and is not transferred to third parties for their own marketing or promotional use.

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to support website functionality, understand website traffic, improve user experience, and maintain security. You may control cookies through your browser settings. Disabling cookies may affect certain website functions.

6. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including recruiting, employment, staffing, onboarding, credentialing, compliance, recordkeeping, dispute resolution, and legal or contractual obligations. Retention periods may vary depending on the type of information and applicable requirements.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on where you live, applicable law may provide rights regarding your personal information, such as the right to request access, correction, deletion, or information about certain disclosures. These rights may be subject to legal exceptions and verification requirements. To submit a privacy request, contact us using the information below.

9. Children’s Privacy

Our website and staffing services are not directed to children under 18, and we do not knowingly collect personal information from children under 18 through the website.

10. Third-Party Websites and Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party websites or services you use.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website or services after an update is subject to the revised policy.

12. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact:

Apollo Health
Email: help@apollousa.org
Dallas, Texas
Website: www.apollousa.org